HOW TO ORDER CARDS AND STUFF FROM OUR STUDIO...

 

 

Shopping for gifts and collectibles online is as easy as shopping in a friendly neighborhood store

•  Select a specific product
   
•  Click the add button to include an item in your shopping cart
   
•  Adjust the quantity of the items you ordered and recalculate if necessary
   
•  Click the 'continue to shop' or 'go to payment' button
   
•  Checkout:

You will be directed to our secure server where you will be asked for billing and shipping information

 

Available payment options include: Credit Card, Certified Check, US Money Order or Personal Check

When you pay with a credit card, you will be using a secure transaction provided by PayPal.com.
Visa, MasterCard, American Express, Discover, and eChecks are accepted.
Please note: When you pay with a Personal Check or US Money Order we will ship your items only after your check clears our bank.

 

 

• Shipping & handling charges— will be added to your invoice based upon order size and location. We ship orders with the most expedient carrier
  
• (UPS, USPS Express Mail, or FedEx). If you have questions or concerns about the arrival of your stuff,
  
• please contact us at ellen@nanaellen.com
  
• Gift wrapping— If you are ordering a gift, let us know. For a reasonable charge we will wrap it in appropriate fashion,
  
• include a card with a personal message and send it to you ready to give away. To ship gifts directly to their recipient,
  
• use the special 'ship to' section of the order form.
  
• Our Guarantee to you— If you are not completely satisfied with your purchase, you get your money back. That's it!
  
• When you become a customer, we want to treat you as we hope you would treat us.
  
• Special orders— Please allow 4 to 6 weeks for delivery of made-to-order items.
  
• Disclaimer— Product disclaimers appear where appropriate.
  
• Please note, all products are handmade by Richard or Ellen Lebsock.

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